It’s a fact, and you know it, even with the best maintenance and with regular servicing sometimes things just break down. It’s a machine and it has moving parts and electrical components which sometimes fail.
Having said that modern air-conditioning equipment, modern heat pumps and heat pump boilers, are very reliable, in fact many of our suppliers now have seven-year warranty on their equipment. So that helps us to see the reliability of the equipment. But there are a lot of machines out there that just for some reason may have a problem and at some point will need repairing.
As and when that time arrives give us a call. We have a reliable team of engineers; they will do their best to get to you as quickly as possible. They will do their best to identify the fault as quickly as efficiently as possible. And they will do their best to rectify that fault on the day on site if possible. If new parts are required, we will give you the information as to how quickly we can get those parts, how much they will cost and when we can come back to do the repair.
If parts are available under warranty, then we will deal with the warranty if we have provided that machine. On many occasions we can deal with the warranty even if we did not provide the machine in the first place. We are happy to assist with this.
We all understand how frustrating it can be when we feel that we’ve been let down, and for some reason we feel just as frustrated when our equipment or machinery lets us down. We will do our best to get your equipment up and running as soon as possible.
So when you’re in a fix and you need a fix give us a call, At County Power Ltd we will do our level best to be with you as soon as possible and to fix the problem as quickly as we can and will try to do all of that to a reasonable price.
So yes, breakdowns and repairs can be a real pain. We always try and prioritize call out and repair work over and above servicing and installation work. We always give priority to our regular customers. We always allow the customer to decide what will get done and what won’t get done. And if we feel that your equipment is beyond economic repair, we will always give you that information so you can make the decision on whether you have the equipment fixed or replaced.
To get in touch please email us, phone us or fill out the contact us form and we will get back to you as quickly as possible.